Shipping policy

PRESALE TIMELINE  

Boots ship within 90 days of presale closure. You will receive tracking via email. Delays beyond our control (e.g., customs, strikes) may extend this period.

INTERNATIONAL PRODUCTION 

Boots are handcrafted in Spain. Import duties/taxes are included in your purchase price. We handle all customs clearance.

DAMAGE IN TRANSIT

Inspect packages immediately. Report damage to carrier and OTAK within 48 hours with photos for replacement eligibility